Privacy Policy

Introduction

Welcome to Fitly. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website or use our mobile application, and tells you about your privacy rights and how the law protects you.

Information We Collect

Personal Information

• Account Information: Name, email address, username, and password
• Profile Information: Age, gender, height, weight, fitness goals
• Contact Information: Email address for communications

Fitness Data

• Workout Data: Exercise routines, sets, reps, weights, duration
• Progress Data: Body measurements, weight tracking, photos
• Activity Data: Steps, distance, calories burned (if connected devices)

Usage Information

• App Usage: Features used, time spent, navigation patterns
• Device Information: Device type, operating system, app version
• Location Data: GPS location for outdoor workouts (with permission)

How We Use Your Information

We use your personal data for the following purposes:

• Provide Services: Deliver the fitness tracking and planning features
• Personalization: Customize workout recommendations and content
• Progress Tracking: Help you monitor your fitness journey
• Communication: Send notifications, updates, and support responses
• Improvement: Analyze usage to improve our app and services
• Security: Protect against fraud and maintain account security

Information Sharing

We do not sell your personal information. We may share your information in these limited circumstances:

• With Your Consent: When you explicitly agree to share data
• Service Providers: Trusted partners who help us operate our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale
• Anonymous Data: Aggregated, anonymized data for research purposes

What We Do Not Do

• No advertising: Fitly does not run ads, and we do not sell access to your data to advertisers.
• No external model training: We do not use your customer data, prompts, or content to train external AI models.
• No data sale: We never sell your personal information.

Wearable & Third-Party Integrations

If you connect a wearable or third-party service (for example Apple Health, Garmin, or Fitbit), we only access the data scopes you explicitly authorize through that provider. You can revoke access at any time, both inside Fitly and inside the provider's account settings.

Payments & Payouts

We use Stripe as our payment processor for subscriptions and trainer/gym payouts. Card numbers and bank account details are handled directly by Stripe and are not stored on Fitly servers. Your billing email and subscription status are stored to operate your account.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure hosting infrastructure
• Employee training on data protection

Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Remove consent for data processing activities

To exercise these rights, please contact us using the information provided below or use the privacy settings in the Fitly mobile app.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: